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From
Two Days to Two Minutes:
Fulfilling Member Requests with Bluepoint
Greensboro,
NC |
An Exclusive Interview with
Parsons Federal Credit Union
Pasadena,CA |
Disaster recovery after 9/11
Linda McFadden at XCELL Federal Credit Union in
New Jersey said they were able to protect their members
and save their credit union in part because they used
Bluepoint to image and manage all of their member documents
including
loans, signature cards, receipts, check, etc. Without
Bluepoint’s
disaster recovery capabilities, all would have been lost
when their headquarters located on the 32nd floor of
the World Trade Center, was destroyed in the 9/11 terrorist
attacks.
| They
were fortunate in three ways: |
| 1)
XCEL used Bluepoint Solutions to digitize all of their
documents. |
| 2)
XCEL stored their back-up tapes off site. |
| 3)
XCEL had a small satellite branch in Jersey City, across
the Hudson River. |
Bluepoint
had XCEL up-and-running within 48 hours!
|
Immediate
ROI
Jay Chapin, CEO at Ocean Communities FCU believes that by
implementing Bluepoint’s suite of document management
solutions, he was able to grow his credit union by 10-12%
per year, with less than half the additional staffing
requirements saving over $250,000 over a 5-year period.
With
a staff today of over 35, it would have been necessary to
add about 1.5 FTE's (full-time equivalent) per year or over
7 additional staff in the next 5 years. Now Jay can meet
his growth targets in new loans and members/assets with
half the amount of employees. This alone, produced almost
an immediate full ROI.
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