to download a spec sheet.

The apparent benefits of selecting the Application Services Contract

  • no front-loaded financial commitment is required
  • "pay-as-you-go" approach shifts the burden of performance to Bluepoint
  • IT training expenses eliminated
  • system administration is minimized
  • minimal IT staff interaction with system
  • no hidden costs
  • Total cost of ownership is lower then a purchased solution.

Every credit union has different budgetary constraints, as well as different levels of technical expertise. So it only made sense for us to offer a variety of service options. This eliminates the main barrier between your credit union and the industry's leading document management system.

Bluepoint Solutions offers two different and flexible support.

Bluepoint Solutions' mission is to ensure that our credit union customers are delighted, from day one, with the document management applications that we deliver. Achieving this objective when most IT staff is burdened, demands that we offer several service options from which you can select the most practical choice for your particular situation.

 

 

Which technical support level should I choose?
 
What is a traditional license agreement?
 
What does the ASC contract provide?
 

ASC Provides Transparent Support
Bluepoint assumes responsibility for:

- database administration
- software expertise and trouble shooting
- software upgrades & installation of software releases:

• SQL server and the operating system & database application
• Bluepoint Application software

• Required software to manage server or private system

- database tuning to ensure performance always meets requirements
- daily monitoring to ensure that backups are done consistently and correctly
- system integration and vendor problem resolutions
- rules-based migration and lifecycle management of all documents

 
In exchange for a monthly use fee, what exactly does Bluepoint provide within its Application Services Contract?
 
What if my MIS department can handle the management of the Bluepoint Solutions software?
 
Is there a hotline I can call if I run into trouble?